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Session 3: Senior Leadership Program: Customer Focus & Accountability

Summary of Senior Leadership Program with executive coach John Spence

By Christine Kininmonth/
13th November 2024
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John Spence

John Spence is recognised as one of the top leadership development experts in the world. In 2023 he was named in the Top 50 Global Thought Leaders and Influencers for both Coaching and Culture (Thinkers360) and was once named one of America’s Top 50 Leaders to Watch by the American Management Association alongside Sergey Brin and Larry Page of Google and Jeff Bezos of Amazon.

John consults to and coaches organisations at all levels on advanced leadership, high-performance teams, strategic thinking, business excellence and superior customer service. John has guest lectured at more than 90 colleges and universities, including MIT, Stanford, Cornell, and the Wharton School of Business.

John has also been the owner or CEO of five companies and currently serves as a board member or adviser to several organisations. He is the author of “Awesomely Simple: Essential Business Strategies for Turning Ideas into Action.”

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