Chris is known as “The Master Negotiator”. A title earned throughout his time serving as the lead Crisis Negotiator for the New York City Division of the FBI, and then as the lead international kidnapping negotiator for the FBI where he helped develop the skills still used today across FBI hostage negotiators. He proceeded to teach business negotiation at USC, Georgetown, and Harvard business schools.

In 2008, Chris founded The Black Swan Group, which specializes in teaching you how to never leave money on the table by using hostage negotiation techniques. In May 2016, he published the national best-seller “Never Split The Difference: Negotiation As If Your Life Depended On It” to teach people everywhere how to apply these life-changing hostage negotiation techniques in their daily lives.

He is proficient in negotiating with real terrorists, giving him plenty of context to help in the corporate world, where companies seem to get legally taken hostage all the time.